Find work on the Dashboard and follow up in Messages

Client Admins and Hiring Managers use the Dashboard to see hiring progress and work that needs attention.

Choose a Dashboard tab

Tab	Use it to
Metrics	Check hiring totals and trends for the selected filters.
Candidate Kanban	See applications grouped by stage and open a candidate’s details.
Actions	Find requests needing your response, pending work and updates.
Jobs	Find a Job and open its details.

Check the selected Job and time filters before interpreting numbers. For detailed reporting, open Analytics. For capacity, assignments and requests, open Slots.

Respond to Cygnify

If Cygnify asks for information on a request, open Actions, find the item and select Respond. Enter your answer and select Send response. Cygnify reviews it and continues the request.

Use Messages

1. Open Messages and choose the conversation for the correct Job or Slot. Use conversation search or filters to find it.
2. Read the latest messages and request status.
3. Enter your reply and select Send. Check that it appears in the conversation.

You can also use a Job’s Chat action for its team conversation. Use Intelligence to ask TIP questions about hiring information.

Reading a notification or message clears an unread prompt. Follow the request or task to check whether the underlying work is resolved. For an urgent question or an update you cannot find, contact your Talent Partner.