Sign in and manage your profile

This guide applies to all client roles.

Sign in for the first time

For an account invitation, open the email from Cygnify, follow its link and check your email address. Enter and confirm a password of at least eight characters, then select Activate Account.

For an interview feedback request, select Open feedback form in the email. That link signs you in and opens your interview. See Getting Started for Interviewers.

If a link has expired, ask the sender to resend it.

Return to TIP

Open your organisation’s TIP address. Enter your email and password and select Sign In. Use Forgot password? if you need to reset your password, then follow the email instructions.

Client Admins and Hiring Managers land on the Dashboard. Interviewer-only accounts land on Interview Feedback. If the account or assigned work looks wrong, contact Cygnify.

Update your profile

1. Select your profile picture at the bottom of the navigation menu, then Profile.
2. Update the available personal details and profile picture as needed.
3. Select Save Profile and check the confirmation.

Use Company to check company details and ask Cygnify for any corrections. Client Admins can use Team to manage colleagues.

Sign out

Select your profile picture, then Sign Out.